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Human Resources and Skills Development Canada
IMPORTANT CHANGES TO THE CANADIAN LIVE IN CARE PROGRAM

New Requirements for Employers Using Third Party Representatives

On June 30, 2011, An Act to Amend the Immigration and Refugee Protection Act (IRPA), came into force, along with related amendments to the Immigration and Refugee Protection Regulations (IRPR). The new IRPA provisions will help regulate the intervention of paid third party representatives in the labour market opinion (LMO) and arranged employment opinion (AEO) application process. These amendments require the paid third party representatives to be authorized before providing services in order to better protect employers and temporary foreign workers.

Authorized Paid Immigration Representatives
Only the following immigration representatives may charge a fee, or receive any other type of consideration, for representing or providing advice in connection with any Canadian immigration process or application:


All immigration representatives paid by an employer must now be authorized before getting involved in any of the following actvities:
  • Representing an employer in an LMO or AEO application.
  • Communicating with Citizenship and Immigration Canada (CIC), the Canada Border Services Agency (CBSA), the Immigration and Refugee Board of Canada (IRB) or Human Resources and Skills Development Canada (HRSDC)/Service Canada on behalf of the client.
  • Explaining and providing advice.
  • Providing guidance on how to select the best immigration stream and completing the appropriate forms.
  • Representing the client in an immigration application or process.
  • Advertising that they can provide immigration advice.

Employers must complete the 'Annex to the Appointment of Representative' form and send it with the 'Labour Market Opinion' application to HRSDC/Service Canada. This information will attest that the third party representative paid to assist the employer in the LMO or AEO application process is an authorized immigration representative.
Employers do not have to use the services of any immigration representative. The government of Canada treats everyone equally. Using the services of a immigration representative will not reduce the length of time that is required to process applications.
Immigration and Refugee Protection Regulations Amendments For Labour Market Opinion

In addition to the standard requirements to apply for a labour market opinion (LMO) under each stream of the Temporary Foreign Worker Program (TFWP), Human Resources and Skills Development Canada (HRSDC)/Service Canada will also evaluate the following criteria starting April 1, 2011:

All employers must use the new LMO application form specific to each program stream, and provide:
  • The Canada Revenue Agency (CRA) business number which applies to all Canadian-based employers;
  • A description of the main business activities;
  • An explanation of how hiring a temporary foreign worker (TFW) meets the employment needs of the employer; and a signed statement attesting that the employer will abide by the Program requirements.

When applying for an LMO, all new employers to the TFWP will be required to provide a copy of their business licence or permit. Should an employer not be required by the municipality to obtain a licence or permit to operate, the documents listed below may be provided instead:
  • CRA documents, including: T4 Summary of Remuneration Paid, Schedules 100 and 125 of the T2 Corporation Income Tax Return, T2125 Statement of Business or Professional Activities;
  • Business contracts for goods and/or services;
  • Provincial workers compensation clearance letter or other appropriate provincial documentation; and
  • Aattestation by a lawyer, notary public or chartered accountant confirming that the employer exists and the type of business the employer operates.

Upon request, returning employers may also be asked to submit any or all of the documents listed above.
The genuineness of the job offer made to the TFW will be assessed based on whether the:
  • Employer is actively engaged in the business in which the job offer is being made;
  • job offered to the TFW meets the employment needs of the employer, and is consistent with the type of business the employer is engaged in;
  • Employer can fulfil the terms and conditions of the job offer;
  • Employer, or the third party representative acting on behalf of the employer, is compliant with the relevant federal-provincial/territorial employment and recruitment legislation.

All returning employers must demonstrate that they have met the terms and conditions of employment set out in previous LMO confirmation letters and annexes (if applicable). In addition, some employers may be required to submit documentation to support a more detailed employer compliance review (ECR), including any or all of the following documents:
  • Payroll records;
  • Time sheets;
  • Job descriptions;
  • Copies of the employer-employee contract;
  • Collective agreements;
  • TFW's work permit ;
  • Provincial workers compensation clearance letter or other appropriate provincial documentation;
  • Receipts for private health insurance (if applicable);
  • Receipts for transportation costs;
  • Information about accommodations provided by the employer;

If it appears that employers did not fully respect the terms and conditions of employment set out in the LMO confirmation letters and annexes (if applicable), the employer will have the opportunity to provide a rationale. In this case, HRSDC/Service Canada will work with the employer to implement the appropriate corrective action, which may include providing compensation to the TFW. Employers may be found non-compliant if they refuse to provide a rationale and/or provide only partial compensation to the TFW.
If the employer is found to be non-compliant:
  • HRSDC/Service Canada may issue a negative LMO and revoke all positions on confirmed LMOs for which work permits have not yet been issued by Citizenship and Immigration Canada (CIC).
  • CIC may deem the employer ineligible to hire TFWs for two years. The employer's name, address and period of ineligibility may also be published on a list of ineligible employers posted on CIC Web site.
Live In Care Program Requirements

Effective April 1, 2010, all employers applying for a Labour Market Opinion under the Live-in Caregiver Program and wishing to hire foreign live-in caregivers must meet the following requirements:

Health Insurance
Employers of foreign live-in caregivers are now responsible for paying for their caregiver's health insurance at no cost to the caregiver until he/she becomes eligible for provincial health coverage. Employers are not permitted to recoup these costs from live-in caregivers.

Workplace Safety
Employers of foreign live-in caregivers are now required to enrol their caregivers in provincial workplace safety insurance (also known as worker's compensation) or comparable insurance if the former is not available. This must be done at no cost to the caregiver. Employers are not permitted to recoup these costs from live-in caregivers.

Recruitment and Third Party Fees
Employers who wish to use a recruitment agency or third party agency to hire a foreign live-in caregiver must pay for all the services provided by the agency or third party, and must pay all fees and costs associated with such a recruitment or third party agency. Employers are not permitted to recoup recruitment fees or other costs associated with the use of such an agency or third party from the caregivers.

Transportation Costs
Employers of foreign live-in caregivers are required to pay the transportation costs for bringing their caregivers to Canada. In the instance where foreign caregivers are already in Canada, employers are responsible for paying to relocate them to the location of work (where caregiving will take place) at no cost to the caregiver.

Mandatory Employment Contract
The employment contract must include the following mandatory clauses:
  • Duration of the contract
  • Duties of the position
  • Hours of work (including wages, overtime, holidays, and sick leave)
  • Accommodation arrangements, as per provincial and municipal standards
  • Registration for provincial workplace safety coverage
  • Transportation costs and arrangements
  • Health Care provisions
  • Recruitment fees
  • Terms of resignation and termination

It is expected that employers will ensure that complete and accurate records of work performed, wages paid, and other human resource records are maintained concerning their employment of a foreign national under the Live-in Caregiver Program.

Employers must provide their foreign live-in caregivers with signed documentation clearly identifying any regular and overtime hours worked. This is now required under new regulations that allow the caregiver to choose to count these hours toward the requirement for an application for permanent residence.


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